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SIM National CXO Series – Nov 18th
November 18, 2020 @ 12:30 pm - 1:30 pm
UKG CEO Aron Ain fiercely contends that there is a direct link between employee engagement, customer satisfaction, and business success – and he has proof. When he became CEO of Kronos in 2005, Ain and team put a laser focus on employee engagement as a growth strategy and saw worldwide employee engagement scores skyrocket as revenue nearly tripled to beyond $1.5 billion.
Passionate about delivering the experience that customers expect, Ain asserts that employee retention leads to loyal and satisfied customers. According to Ain, “Employees who feel valued stay longer and develop a deeper understanding of and stronger relationships with our customers. It is their experience and knowledge that allows UKG to deliver incredibly innovative products and a superior customer experience.” Ain’s focus on the customer experience is the reason that a customer-first orientation is a core value intricately woven into the fabric of the company.
In April 2020, Kronos and Ultimate Software merged to become UKG, a combined company with more than 12,000 employees and $3 billion in revenue.
Please register on the National SIM Page.